TERMS AND CONDITIONS

  1. DISCLAIMER

Materials on this World Wide Web site (Website) are provided for informational purposes only, do not constitute legal advice, do not necessarily reflect the opinions of Stoke White Ltd. or any of its lawyers or clients, and are not guaranteed to be complete, correct, or up-to-date. This Website is not intended to create a lawyer-client relationship between you and Stoke White Ltd. You should not act or rely on information in this Website without seeking the advice of a lawyer. We would be pleased to communicate with you concerning legal matters, but we cannot do so until we first know that doing so would not create a conflict of interest. If you are interested in having Stoke White Ltd. represent you in a legal matter, the best way to initiate possible representation is to contact the firm at contact@stokewhite.com. We will arrange to have you go through our conflict of interest procedures and following that put you directly in touch with the lawyer and practice team best suited to handle the matter. You may also communicate with Stoke White Ltd. by e-mail through the link located in the “Contact Us” section of this Website. Please do not send us any confidential information until after you have received from us a written statement that we represent you in that matter (an “engagement letter”). If you communicate with us through this Website, by e-mail or otherwise concerning a legal matter for which we do not already represent you, your communication may not be treated as privileged or confidential. While lawyer-client communications that would be privileged if communicated in traditional fashion should not lose their privileged character when communicated without encryption via the internet, encryption protocols supported by Stoke White Ltd. are available upon request to clients that desire them for especially sensitive communications.

Hiring a lawyer is an important decision that should not be based solely upon written information about our qualifications and experience. Stoke White Ltd. has endeavored to comply with all known legal and ethical requirements in compiling this Website. In some jurisdictions this Website may be considered advertising. Stoke White Ltd does not desire to represent clients based upon their review of portions of this Website that may not comply with legal or ethical requirements.

This Website contains links to other resources on the Internet. Those links are provided as citations and aids to help you identify and locate other Internet resources that may be of interest, and are not intended to state or imply that Stoke White Ltd. sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected therein.

  1. PRIVACY POLICY

Stoke White Ltd. (the “Firm”) is committed to safeguarding the privacy of visitors to its website. Please read the following policy to understand how your information will be treated.

Information We Collect

You are not required to provide any personal information on the public areas of this website. You may, however, choose to do so by completing forms on various sections of our website, including:

  • careers, alumni;
  • news – subscription to media releases;
  • publications – subscription to newsletters and other publications; and
  • seminars – registering interest in seminars.

How the Firm Uses This Information

Personal data submitted on this website will be used for the purposes specified in the relevant part of the website and for other purposes for which you give your consent.

The Firm may, for the above mentioned purposes, transfer your personal information overseas to any office of the Firm or any of its affiliates. Some of the Firm’s offices and those of its affiliates are located in countries outside the European Economic Area which do not have well developed data protection legislation when compared to European laws. By submitting your personal data, you agree to this transfer, storing and processing.

The Firm may obtain information about your usage of this website by using a cookie file. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

Confidentiality and Security
The Firm acknowledges that the information you provide may be confidential. The Firm will maintain the confidentiality of and protect your information in accordance with the Firm’s normal procedures and all applicable laws.

Your Rights

The Firm has a legal obligation to ensure that your information is kept accurate and up to date. Please assist us to comply with this obligation by ensuring that you inform us of any changes to your information. You have the right to request details of the information we hold about you and to delete or rectify any inaccurate information about you by sending us a written request to: contact@stokewhite.com.

Revisions to This Policy

The Firm may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

Contact Information

If you have any questions in relation to this policy please e-mail us at: contact@stokewhite.com.

Information you provide to us

Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information you request.

Some forms on our website also include a check box asking you for permission for us to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us. Under no circumstances will your personal information be sold or used by any other organisation.

From time to time, we may include links in our e-mails to other web sites which we think may be of interest to you. Each email communication you receive from us will have the option to remove your e-mail address from our list.

Information we monitor about visitors

During the course of any visit to our site, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this, because cookies facilitate useful features such as the ability to identify whether a user has successfully logged into the site or to find out whether the computer (and probably its user) has visited the website before.

Google Analytics

Google Analytics is a web analysis service provided by Google. Google utilises the data collected to track and examine the use of www.example.com, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Personal Data Collected

Cookie and Usage Data. Place of processing: USA. Find Google’s privacy policy here.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

  1. COPYRIGHT NOTICE

This World Wide Web site was created by Stoke White Ltd. and is © 2017 by Stoke White Ltd.. All rights are reserved. Permission is granted to view, store, print, reproduce, and distribute any page within this World Wide Web site provided that (a) none of the page is modified and (b) this copyright notice is included with any distribution.

  1. REGULATORY NOTICES – UK

Stoke White Ltd. is a limited liability company registered in England and Wales at 150 Minories London EC3N 1LSUnited Kingdom, Registered No. 10856036 and is authorised and regulated by the Solicitors’ Regulation Authority (SRA): SRA number 640444. The SRA’s rules can be found in its code of conduct available at www.sra.org.uk.

A list of members may be inspected at our registered office. We use the term “partner” on this Website, and generally, to refer to a member, employee or consultant of Stoke White Ltd., or any of its affiliated firms or entities, or to an employee or consultant with equivalent standing and qualification. A list of members and their qualifications can be provided upon request.

5.     COMPLAINTS PROCEDURE

Introduction

If you are dissatisfied with the service we have provided then you have the right to complain. The Legal Ombudsman service has been operational since October 6th, 2010 and is ultimately responsible for ensuring that complaints are dealt with appropriately. However, before you contact the Legal Ombudsman you must first register an official complaint with us. Normally, the Legal Ombudsman expects you to give us 8 weeks to try to resolve the matter. If after 8 weeks you are still dissatisfied you can then involve the Legal Ombudsman. For more information on how the Legal Ombudsman works please visit the Legal Ombudsman website.

Timescales

In normal circumstances you are required to register a complaint within one year.  You must then give us 8 weeks to try to resolve your complaint before contacting the Legal Ombudsman. A complaint to the Legal Ombudsman must normally be made within six months of the date of the conclusion of the Firm’s complaints procedure. In summary:

  • You must register your complaint with us within one year
  • The Legal Ombudsman expects you to give us 8 weeks to try to resolve your complaint
  • After this time, you can contact the Legal Ombudsman (but you must do so within 6 months)

Getting Started

To register a formal complaint, please write to us at the address below or email the Complaints Partner at contact@stokewhite.com and include all the information suggested by the Legal Ombudsman – their website includes some useful checklists and sample letters.

Stoke  White Ltd
150 Minories
London
EC3N 1LS

In addition to the Legal Ombudsman, several other complaints bodies exist which are also able to deal with complaints about legal services – these are: Ombudsman Services, ProMediate, Small Claims Mediation and the European Online Dispute Resolution platform. Information about these alternatives can be found at:

 

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